Last updated: June 2026
This Privacy Policy explains how SBA Shortcut Shelf collects, uses, stores, shares, and protects personal information when you visit the website, contact support, request a toolkit, buy a toolkit, or receive digital delivery emails.
The policy is written in plain English so you can understand what information may be used, why it is needed, and how to contact SBA Shortcut Shelf about privacy questions.
Website visits
Contact forms
Orders and delivery
Privacy rights
This policy explains how personal information may be used to operate the website, respond to enquiries, process orders, deliver digital products, and keep SBA Shortcut Shelf secure.
Personal information may be collected when you contact support, complete a form, buy a toolkit, or use secure download links.
Checkout and delivery information is used to process purchases, send receipts, deliver PDF download links, and support order questions.
If you contact SBA Shortcut Shelf, your details are used to review and respond to your enquiry.
SBA Shortcut Shelf may use trusted providers for website hosting, forms, checkout, email delivery, automation, downloads, and analytics.
You may have rights to access, correct, delete, restrict, object to, or request a copy of your personal information.
SBA Shortcut Shelf does not sell personal information. Data is used to operate the website, deliver products, provide support, and improve services.
SBA Shortcut Shelf is a digital product brand by Systems by Adam. For the purposes of this Privacy Policy, Systems by Adam is responsible for the personal information it collects and uses through the SBA Shortcut Shelf website, contact forms, support routes, and related product fulfilment workflows.
Brand
SBA Shortcut Shelf
Operated by
Systems by Adam
Address
Systems by Adam
Office 9541
PO Box 6945
London
W1A 6US
United Kingdom
Products
Downloadable digital AI shortcut toolkits
Contact
Use the Contact / Support page or email hello@sbashortcutshelf.com
The information collected depends on how you interact with SBA Shortcut Shelf.
Name, email address, enquiry type, message content, toolkit name, order email address, and any details you choose to include when contacting support.
Information needed to process purchases, receipts, refunds, tax handling, and digital delivery. Checkout data may be handled by a payment provider such as Paddle.
Email address, purchased product details, download link activity, delivery status, and technical details needed to provide secure access to purchased PDF files.
IP address, browser type, device information, pages visited, referral sources, logs, and security-related information that may be collected when using the website or download links.
Emails, support messages, transactional email status, and related information needed to respond to enquiries or send order/delivery information.
If analytics, cookies, newsletter signups, or marketing tools are enabled, information may be collected to understand website use, manage preferences, or send updates where permitted.
SBA Shortcut Shelf uses personal information only where there is a lawful reason to do so. The main reasons are to operate the website, respond to enquiries, process orders, deliver digital products, provide support, meet legal obligations, and improve the service.
Purpose
Responding to contact and support enquiries
Information used
Name, email address, enquiry details, order email address, toolkit details, message content
Likely lawful basis
Legitimate interests, and contract where the enquiry relates to a purchase
Purpose
Processing purchases and refunds
Information used
Order details, payment/checkout information, email address, purchased product details, refund/support information
Likely lawful basis
Contract, legal obligation, and legitimate interests
Purpose
Delivering digital products
Information used
Email address, product purchased, secure download link data, delivery status, fulfilment logs
Likely lawful basis
Contract and legitimate interests
Purpose
Sending transactional emails
Information used
Email address, order/delivery information, support information
Likely lawful basis
Contract and legitimate interests
Purpose
Maintaining website security and downloads
Information used
IP address, device/browser data, logs, security events, download access information
Likely lawful basis
Legitimate interests and legal obligation where applicable
Purpose
Improving the website and products
Information used
Website analytics, support themes, feedback, product interest, non-sensitive usage information
Likely lawful basis
Legitimate interests, or consent where required
Purpose
Marketing or newsletter messages, if enabled
Information used
Email address, preferences, signup information
Likely lawful basis
Consent, or legitimate interests where legally permitted
Purpose
Meeting legal, tax, accounting, or compliance duties
Information used
Order records, receipts, support records, transaction records, business correspondence
Likely lawful basis
Legal obligation and legitimate interests
When you buy a toolkit, personal information may be used by SBA Shortcut Shelf and trusted providers to complete the purchase, send order information, and provide secure digital delivery.
Purchases may be processed by a checkout/payment provider such as Paddle. The provider may handle payment, tax, receipts, invoicing, refund processing, and buyer terms.
Order and delivery emails may be sent using a transactional email provider such as Zoho ZeptoMail.
Workflow tools such as Pabbly Connect may be used to move order, delivery, support, or fulfilment information between approved systems.
Download links may be generated and served using secure download infrastructure, including Cloudflare services. Download links may expire for security.
If you use the Contact / Support page, the information you provide may be collected through a form provider such as Tally.so and used to review and respond to your enquiry.
Your name
Your email address
Enquiry type
Message content
Order email address, if relevant
Toolkit name or product option, if relevant
Any files or additional details you choose to provide, if enabled
To respond to your enquiry
To check order or download issues
To review refund questions
To understand toolkit suggestions
To improve support and product information
To keep a record of support communication where needed
To review Request a Toolkit submissions
To understand common customer needs, challenges, and product ideas
The SBA Shortcut Shelf website may use cookies, similar technologies, server logs, analytics tools, or security tools to operate the website, understand how it is used, keep it secure, and improve the visitor experience.
Some technical data may be needed to load pages, protect the website, prevent abuse, manage secure downloads, and maintain basic functionality.
Analytics may be used to understand page visits, referral sources, device types, and general website performance. Where consent is required, consent tools may be used.
A separate Cookie Policy may explain cookies and similar technologies in more detail, including how choices can be managed where applicable.
SBA Shortcut Shelf may use trusted third-party providers to help operate the website and deliver services. These providers only receive information needed for their role.
Examples
Webflow, Cloudflare
Examples
Tally.so
Examples
Paddle or another checkout/payment provider
Examples
Zoho ZeptoMail
Examples
Pabbly Connect, Google Sheets, Smartsheet, or similar operational tools
Examples
Analytics or cookie tools if enabled
Examples
Affiliate networks, partner links, link redirect systems, and third-party tool websites
Some SBA Shortcut Shelf pages, toolkits, or resources may include links to third-party tools, platforms, or services. Some links may be affiliate links, meaning SBA Shortcut Shelf may earn a commission if you choose to sign up or buy through them, at no additional cost to you.
When you click a third-party link, you may leave the SBA Shortcut Shelf website. The external provider’s own privacy policy and terms will apply.
Affiliate links may use tracking parameters, partner links, or redirect systems so referrals can be recorded.
Tool recommendations are optional. You should review each provider’s privacy, pricing, terms, and suitability before using them.
SBA Shortcut Shelf keeps personal information only for as long as reasonably needed for the purposes described in this Privacy Policy, including providing products, handling support, maintaining records, meeting legal obligations, resolving disputes, preventing abuse, and improving services.
Order, purchase, refund, and delivery records may be kept where needed for customer support, accounting, tax, legal, and business record purposes.
Support messages may be kept for as long as needed to respond, manage follow-up questions, keep a record of the issue, and improve support.
Website, download, security, and log data may be kept for limited periods where needed for security, troubleshooting, abuse prevention, and service reliability.
Some service providers used by SBA Shortcut Shelf may process or store information outside the United Kingdom. Where required, appropriate safeguards or provider arrangements may be used to help protect personal information.
SBA Shortcut Shelf aims to use reputable providers for website hosting, forms, checkout, email delivery, automation, and secure downloads.
Reasonable technical and organisational measures are used to protect personal information, including secure systems and controlled access where appropriate.
No website, email system, or online service can be guaranteed completely secure. If you believe there is a privacy or security issue, please contact support.
Depending on the circumstances, you may have rights over your personal information.
You can ask for a copy of personal information held about you.
You can ask for inaccurate or incomplete information to be corrected.
You can ask for information to be deleted in certain circumstances.
You can ask for processing to be restricted in certain circumstances.
You can object to certain types of processing, including processing based on legitimate interests.
You can ask for certain information in a portable format in some circumstances.
Where processing is based on consent, you can withdraw that consent at any time.
You can raise a concern with SBA Shortcut Shelf, and you also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how your information is handled.
To exercise a privacy right, use the Contact / Support page or email hello@sbashortcutshelf.com.
You can also contact the UK Information Commissioner’s Office if you have concerns about data protection.
SBA Shortcut Shelf does not need sensitive personal information to provide most support, order, download, refund, or product enquiries.
Please avoid sending unnecessary personal, confidential, customer, client, family, employee, medical, financial, legal, HR, safeguarding, commercially restricted, or otherwise sensitive information through contact forms, support messages, or AI tools.
For support, use the email address used at checkout, toolkit name, product option, and a short description of the issue.
Do not include real customer, client, family, employee, or third-party personal details unless absolutely necessary.
Where possible, remove names, addresses, phone numbers, financial details, and other identifying information.
SBA Shortcut Shelf may update this Privacy Policy from time to time to reflect changes in the website, products, service providers, legal requirements, or how information is handled.
The “Last updated” date shows when this page was most recently changed.
As SBA Shortcut Shelf grows, service providers, workflows, fulfilment tools, or analytics settings may change.
You should review this page occasionally if you want to stay informed about how personal information is handled.
If you have a question about this Privacy Policy, how your information is handled, or how to exercise your privacy rights, please contact SBA Shortcut Shelf.
Contact form
Use the Contact / Support page
Address
Systems by Adam
Office 9541
PO Box 6945
London
W1A 6US
United Kingdom
Use the Contact / Support page if you have a privacy question, support request, or need help with a toolkit order.
SBA Shortcut Shelf is a digital product brand operated by Systems by Adam in the United Kingdom.