Last updated: June 2026
SBA Shortcut Shelf offers a simple 30-day money-back value guarantee on digital toolkit purchases.
If you buy a toolkit and do not feel it gives you the practical value you expected, you can request a refund within 30 days of purchase. You do not need to provide a long explanation, although brief feedback is welcome.
Buy a toolkit
Try it properly
Request within 30 days
Refund reviewed through support
Applies to SBA Shortcut Shelf digital toolkit purchases.
The refund policy is designed to give buyers confidence while keeping the process clear and fair.
If your toolkit does not give you the practical value you expected, you can request a refund within 30 days of purchase.
You do not need to write a detailed justification. Brief feedback is welcome because it helps improve future toolkits, but it should not feel like a barrier.
The guarantee applies to SBA Shortcut Shelf digital toolkit purchases. It does not cover external software, affiliate tools, or third-party services.
This policy applies to digital toolkit purchases made from SBA Shortcut Shelf.
Starter Toolkit purchases
Advanced Toolkit purchases
Bundle Pack purchases
Duplicate or accidental purchases, where appropriate
Download or delivery problems that cannot reasonably be resolved through support
If you buy a toolkit and do not feel it gives you the practical value you expected, you can request a refund within 30 days of purchase.
Refund requests should be sent through the Contact page so the purchase can be checked.
Use the Contact / Support page to send your refund request.
Please include the email address used during checkout so the order can be located.
Include the toolkit name and whether you bought Starter, Advanced, or Bundle, if you know this.
You can briefly explain that you are requesting a refund under the 30-day value guarantee. Feedback is welcome but not required.
Approved refunds are normally processed through the checkout or payment provider used for the original purchase.
The 30-day value guarantee applies to SBA Shortcut Shelf digital toolkit purchases. Some purchases and situations are outside this policy.
Optional tool recommendations, affiliate links, software subscriptions, external services, or purchases made from third-party providers are not covered by this refund policy.
If you buy a separate product or service from another company, their own refund policy applies.
Refund requests should be made within 30 days of purchase unless a different outcome is required by law or approved case by case.
SBA Shortcut Shelf may review or decline requests involving suspected fraud, repeated refund abuse, duplicate misuse, or bad-faith behaviour.
SBA Shortcut Shelf toolkits are practical AI prompt and workflow resources. They do not provide legal, financial, compliance, medical, counselling, or other regulated professional advice. Refund requests based on expectations of regulated professional advice may fall outside this policy.
Bundle Packs include the Starter Toolkit PDF and Advanced Toolkit PDF together for the same toolkit family.
If you request a refund for a Bundle Pack within the 30-day refund window, the request applies to the full Bundle purchase. Partial refunds for only one PDF inside the Bundle are not normally offered.
Bundle includes two digital PDF files
Refund applies to the full Bundle purchase
Bundle is not a separate third toolkit PDF unless explicitly stated
Refunds may be processed through the checkout or payment provider used for the original purchase. Where possible, refunds are normally returned to the original payment method.
Nothing in this policy is intended to remove, restrict, or replace any statutory rights that may apply to you as a customer.
Refunds are usually handled through the same checkout or payment provider used for purchase.
Refund requests are reviewed in line with this policy, the purchase details, and any applicable provider process.
Your legal rights are not affected by this refund policy.
Quick answers about refund requests, digital products, Bundles, and third-party tools.
You can request a refund within 30 days of purchase under the SBA Shortcut Shelf money-back value guarantee.
You do not need to provide a long explanation. Brief feedback is welcome because it helps improve future toolkits, but it should not feel like a barrier.
Use the Contact / Support page and include the email address used during checkout, the toolkit name if known, and whether you purchased Starter, Advanced, or Bundle.
A Bundle refund request applies to the full Bundle purchase. Bundle Packs include the Starter Toolkit PDF and Advanced Toolkit PDF together.
No. This refund policy only covers SBA Shortcut Shelf digital toolkit purchases. Third-party tools, subscriptions, services, or external purchases are subject to the provider’s own refund policy.
Contact support with the email address used at checkout. Download or delivery issues can often be resolved without needing a refund.
SBA Shortcut Shelf may review or decline requests involving suspected fraud, repeated refund abuse, duplicate misuse, or bad-faith behaviour.
No. Nothing in this refund policy is intended to remove, restrict, or replace any statutory rights that may apply.
Use the Contact / Support page if you need help with an order, download link, refund request, or toolkit question.
SBA Shortcut Shelf offers a 30-day money-back value guarantee on digital toolkit purchases.